私隱政策

WATCHVIVA LIMITED (hereinafter referred to as “we”, “us”, “our company” or “WATCHVIVA”) respects anyone who uses our website and mobile applications or participates in WATCHVIVA events or registers for the use of WATCHVIVA services. This includes, but is not limited to, the privacy of our partners’ products and services (hereinafter referred to as “Services”). We will ensure that the personal data collected, transmitted, stored and used will be handled in accordance to the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the “Regulations”). By providing us with your personal information, it is considered as consent to this privacy policy. Purpose of collecting personal data You do not need to provide any personal information to browse or use this website and mobile applications. When you attend a WATCHVIVA event or register to use our services or online content, we will collect your personal information to enable us to provide better services for you. You may refuse to provide us with your personal data, but please note, as such, we may not be able to provide certain services to you. By providing your personal data, you agree to our use of your personal data in accordance with this privacy policy statement. The personal data that WATCHVIVA collects from you may be used for the following purposes （including but not limited to）： • To be able to identify you and any account linked with your id • To provide services for you • Verify identity and/or credit check • Process applications and update partner products and services on your behalf, including but not limited to insurance and financial products • Handle insurance claims for partner products and services on your behalf • Processing payment or collection of arrears for you • Allows this website to store your personal information so that you don’t need to re-enter the relevant information every time you purchase a product or update the insurance for a product • Process orders, bill and fulfill orders • Directly promote our services (see the “Direct Marketing” section for details) • Directly promote the products and services of the company’s business partners (see the “Direct Marketing” section for details) • Designing services to fit your needs • Conduct market research, statistical analysis, and behavioral analysis • To conduct program surveys and analysis • Analysis of customer data and analysis of customer’s shopping habits/preferences • Allows you to choose to participate in our interactive features services, including identifying your friends, communicating with them and sharing your shopping experience • Recommend services or goods that interest you • Design our website and content to suit your specific preferences • To provide you with customer services • Handle your complaints and account inquiries, claims and/or lawsuits against the company or any party • Prevent and stop fraud • Auditing purposes • Disclosure as required by applicable laws, rules and regulations • Any other purpose directly related to the original purpose for which the personal data was collected Types of Personal Data Collected Personal data collected by Watchviva may include （including but not limited to）： 1.       1. Your personal and contact information such as name, gender, date of birth, ID card number, phone number, social media link, email address, residential address and / or billing address 2. Your business information, such as the name and title of the company; 3. Your account information, such as the four digits of the credit card account number or the user account number; 4. Your computer or mobile device IP address, real-time location data, browser settings, browsing history and / or other Internet recorded data 5. Your contact lists’ phone numbers and email addresses (when you use the interactive features of the services we provide to you). We will notify you when you accept our services. When you provide this data to us, you confirm that consent has been obtained from the contacts in your contact list Confidentiality, disclosure and security of personal data Unless your written consent is obtained, WATCHVIVA will not use your personal and contact information for any benefits WATCHVIVA’s collection and holding of your personal data will be handled confidentially; however, if legal obligations or services needed to be provided for you in accordance with legal requirements, The Company may disclose such information to the following persons (whether they are in Hong Kong or outside Hong Kong):< • The Hong Kong Judiciary, law enforcement agency, or any other statutory or regulatory agency, agency, or organization with jurisdiction • Company’s affiliates, partners, sellers or contractors, agents or other service providers involved in service sales and marketing or administration or providing goods / service • Our company’s partners include but are not limited to insurance companies, which can evaluate and process insurance product applications, insurance renewal applications, insurance claims and settlements, provide insurance services, and / or process enquiries or complaints • Any other person who has a duty of confidentiality to the company, including members of a group of companies that have been charged to keep such information confidential, IT consultants, data processing contractors, auditors, accountants, or lawyers • Banks, financial institutions, insurance companies, credit card issuers or debt collection services Any questions, comments, suggestions or information transmitted or posted by customers on our website or any part of the website, other than personal data, are deemed to be provided voluntarily to the company in the form of non-confidential and non-proprietary information. We have the right to use, reproduce, disclose, transmit, publish and / or post such information elsewhere, including but not limited to providing such information for the purposes of service development and promotion and to meet the needs of our customers to any contact company. WATCHVIVA will make appropriate effort to ensure that all personal data held by WATCHVIVA is stored in a reliable, secure and secure place. We will do our best to keep all personal information collected confidential. However, please understand that we cannot guarantee the security of the transmitted data. If you purchase our partner’s insurance products or other products/services, your personal data will be transferred to our partner and your personal data will be used, processed and retained in accordance with the partner’s privacy policy. This is beyond our control. Please refer to our partner’s privacy policy for further details. Transfer of personal data outside Hong Kong If necessary, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region for the purpose of collecting such data or for purposes directly related to it. Any relevant data transfer will comply with our company’s regulations and restrictions. Preservation of Personal Data If you choose an user ID, password, or any other information as part of the security information needed, you must treat this information as confidential. You must not disclose it to any third party. If your mobile phone number is used for account login, you should ensure that when your mobile phone number is changed or returned to the mobile telecommunications operator, your information is updated in adequate timing by logging into your account and changing it under the “Account Information” section. This is important to ensure that your account information will not be accessed by third parties who may have acquired the right to use your returned mobile number. You are responsible for protecting your account. We do not take any responsibility for your account being stolen. Unless required by law to maintain your personal data for a specific period of time, WATCHVIVA will only store your personal data for the purpose for which it was collected, or for purposes directly related to it. Direct Sales WATCHVIVA may use the personal data collected from you for the purpose of sending messages, offers, promotions and market quotations. In this regard, the company needs your consent. We can contact you via email, mobile app notifications, social media links, text / image / video messages or mail. The company holds your name, contact address, social media links, product and service portfolio information, transaction patterns and behaviors, browsing history, program viewing habits, personal interests, the company can use the relevant information to directly promote our services. This would include promoting business partners, or products or services of HKTV Mall merchants, including but not limited to food and beverage, grocery, household products, personal care and health, skin care and cosmetics, mother and baby products, pet products , Electronics, home appliances, furniture, food and drink, sports travel, toy books, telecommunications, media and entertainment, fashion and insurance and financial product categories, and other products or services you may be interested in. If you do not wish to receive any direct marketing communications from us and our partners, you can update your preferences any time through your registered account or the unsubscribe link we provide. Upon doing so, we will stop using your personal data for direct marketing purposes and no charges will be placed. Usage of Cookies on our website A “cookie” file is a small text file stored on your computer (or other electronic device) when you use our website and mobile applications. We use “cookies” files on this page to: • Identify you when you browse our webpage and mobile app • Acquire information about your preferences, viewing and browsing behavior, online activities and internet usage • Keep track of items stored in your shopping basket to assist you during the checkout process • Perform research and statistical analysis to help us improve our services and better understand visitor’s needs and interests • Provide ads that are tailored to your personal interests, which thereby allow us and our business partners to more effectively carry out promotions and advertising. • Enhance your overall experience on our website • Make security measures stronger The information we obtain using cookies may not include your personal information. Although we may obtain information about your computer or other electronic devices (such as IP address, browser settings, browsing history and / or other Internet log data), we maybe unable to identify you. As non-personal data will be mixed with personal data, we will treat all data as personal data in terms of privacy. In some scenarios, we may collect your personal information, but it must be provided voluntarily by you. This could be through the completion of our online form, when you purchase goods or when you use services on our website and mobile app. If you originally dot not allow the use of “cookies”, you can make adjustments through the settings in your Internet browser and electronic device. If you disable cookies, please note that you may be unable to use certain features of our web and mobile applications. Connected Web Pages   This privacy policy statement applies only to our website and mobile applications. Our web pages and mobile applications may contain links to other web sites and pages. Whenever you browse any of these connected URLs, such as clicking on any advertiser’s connected section, you have left our website and mobile app; therefore any other information provided on these websites are not under the control of the company. You are responsible for all risks browsing outside our website. Access and correction of personal data   If you have any questions about WATCHVIVA’s privacy policy or would like to access or amend your personal data, you can notify us in writing at the following address: WATCHVIVA LIMITED   To: Privacy Data Officer According to regulations, the company reserves the right to charge you a fee for relevant data access inquiries. This privacy policy is reviewed regularly and updated on the website. Last updated: October 2019